Having invested in a couple of security companies, I am pretty adamant about security when it comes to my personal computers. Until now, I have been using Norton Antivirus, ZoneLabs ZoneAlarm Security Suite, and Webroot’s SpySweeper. Things were going great until a few days ago when I upgraded my Webroot Spysweeper from v4.5.9 to v5 and then all hell broke loose. My computer kept freezing on the simplest task such as opening a browser and after several diagnostics I realized it was Spysweeper. After uninstalling it, I still had problems so I am now in the process of rebuilding my machine. After doing a Google search, I recognize that I am not the only one with a problem as you can see here.
For the life of me, I don’t understand how a great product went to shit with just one release. Maybe it was the fact that they raised $100mm or so of venture capital and feel the heat to grow and expand quickly. As you might notice, every security player that locks down the home PC has evolved into a suite-based approach. In addition, I see that Webroot also expanded to the enterprise as well. All I can say, is that any company looking to expand and grow should not forget what got them there – in Webroot’s case it is great antispyware software for the individual consumer. Webroot may also want to do a better job of QA before releasing its product to the market. Given all of these issues, I am done with Webroot and moving on to another anti-spyware program.